These conditions govern the use and access to the site www.toplesswear.com, and apply to any purchase order for goods or services supplied by the company Topless srl through the aforementioned site. Before confirming the purchase, the customer must carefully read these general conditions of sale. The confirmation of the order implies full knowledge and express acceptance of the conditions of the aforementioned Terms and Conditions, made available to you to allow them to be read, memorized and archived.

Who we are

Topless srl, www.toplesswear.com, a company with registered office in Via Carducci 16, 20123 Milan, Italy.
Customers can contact customer service via email at: info@toplesswear.com .
If necessary, Topless can contact you by telephone or at the e-mail address provided.

Object

The object of these General Conditions is the online sale of products through the e-commerce service on the website www.toplesswear.com .
The products sold on the site can only be purchased and delivered in the countries indicated on the site. Any orders for shipments to be made outside these countries will be automatically rejected during the order processing procedure.

Contract

The purchase procedure is guided and explained in every phase to allow you to check and modify any errors whenever necessary before concluding the order. Once the order has been completed, you will receive a confirmation e-mail, which however should not be considered as acceptance of the order. The order will be accepted when the shipping confirmation is sent. This last notification implies that the contract between you and Topless is concluded.
In the event that the order is not accepted, Topless will inform via e-mail and return the amount paid for the purchase. Non-acceptance may depend on the lack of stock of the product, as a result of sudden and unpredictable reductions in available resources, the identification of an error in the price or in the description of the product or the impossibility for Topless to respect the delivery date indicated when ordering. In any case Topless reserves the right not to accept an order for any reason.
Each order is assigned an identification number which will be communicated upon acceptance of the order. This will allow us to assist you whenever we are contacted regarding your order.
The products are sold to the customer identified by the data entered when completing and sending the order form in electronic format with the simultaneous acceptance of these General Conditions. Topless asks the customer to enter the data necessary for the purchase, such as name, surname, address, e-mail address and telephone number.
It is forbidden for the customer to enter false and/or invented names in the online order procedure and in subsequent communications. The seller reserves the right to legally prosecute any violation and abuse, in the interest and for the protection of all consumers.
By accepting these Terms and Conditions, the buyer releases the seller from any liability deriving from the issue of incorrect tax documents due to errors in the data provided when ordering online, the customer being solely responsible for the correct entry.

Products

Product images on our website are for illustrative purposes only. Some color variations are possible due to the technical characteristics and resolution of the computer being used. Consequently, the seller will not be responsible for any inadequacy of the graphic representations of the products presented on the site if due to the aforementioned technical reasons, as these representations are merely illustrative.

Sales prices

All product prices and shipping costs indicated on the www.toplesswear.com website, as well as those indicated in the order confirmation, are to be considered VAT included for the European Union. The validity of the prices indicated is always and only that indicated by the site at the time of purchase and relative order confirmation. Product prices and shipping and delivery costs may change without notice. It is therefore necessary to ascertain the final sale price before submitting the relevant order.
All orders are shipped directly from Italy. The product prices and shipping costs indicated on the site and in the order, unless otherwise specified, are to be considered not inclusive of any costs relating to customs duties and related taxes, which cannot be calculated in advance, if the shipment takes place in extra countries. EU or in countries where current legislation provides for import charges. These costs are therefore charged to the customer and must be paid directly upon delivery of the products.

Order Changes

In the event that you wish to modify an order that has already been processed, you can write to the e-mail address info@toplesswear.com , where we will let you know if it is possible to make a modification and in this case we will inform you of any changes to the price of the products , delivery times or anything else necessary as a result of the requested change.

Payment methods

On www.toplesswear.com you can pay in total safety by credit card and prepaid card, via Paypal and split the expense in installments with Klarna.
At no time during the purchase procedure is Topless able to know the information relating to your credit card (for example the credit card number or the expiration date), transmitted via a secure connection using an encrypted protocol directly to the institution's website which manages the electronic payment (Bank, Paypal or Klarna). No computer archive of the seller will keep such data. Therefore, under no circumstances can the seller be held responsible for the fraudulent and improper use of credit cards and prepaid cards by third parties.

Right of withdrawal from the contract

If what has been purchased is defective, the product can be repaired or replaced by sending an email to info@toplesswear.com with attached photos of the alleged defect.
You have the right to withdraw from the contract if there is a suspension of the supply of products for technical reasons or notification by us of the imminent suspension of the same for technical reasons, in any case for a period exceeding 30 days.
Topless guarantees the quality of its products sold in its online store, however some small imperfections are not to be considered a defect but part of the production process, entirely Made in Italy.

Shipments

Orders are processed the day after the order is placed and take 2/3 working days in Italy depending on the courier. Orders are shipped by Topless srl based in Milan – Italy.
We ship worldwide, each country will have its own rate which you can see when you check out. In Italy, shipping is free above €79, while in other countries, shipping costs and customs duties vary and are charged to the customer.
Topless srl is not responsible for possible delays in shipments caused by couriers or other circumstances beyond our control.
It is important that you enter your correct data when placing your order, so that the courier does not have to return the goods to the sender or is unable to call you if he cannot find anyone.

Returns

We accept your return within 14 days of delivery. Items must be unused, labeled and in original packaging. We will take care to evaluate the condition of the item and issue a voucher of the same value to be spent on our site within one year of receiving the return.
The return costs are charged to the customer and we advise you to use a postal service that allows you to track the package, Topless is not responsible if the package is lost or damaged during transit.

You change

We accept the exchange of the item within 14 days from the time of delivery. Items must be unused, labeled and in original packaging. We will take care to evaluate the condition of the item and send the new product from the moment we receive the return.
The return costs are charged to the customer and we advise you to use a postal service that allows you to track the package, Topless is not responsible if the package is lost or damaged during transit.
Topless therefore reserves the right to refuse returns of products that do not comply with the conditions (The product must be intact and unused, the label must still be attached to the garment, the product must not be damaged or dirty).

Use of the website

If you activate a Topless account, you will be responsible for maintaining the confidentiality of your password and username, as well as for all activities in which they are used. Please notify us immediately, via email at info@toplesswear.com , if you discover or suspect any unauthorized use of your password or username.
All trademarks, as well as any intellectual property, distinctive sign or name, image, photograph, written or graphic text and more generally any other intangible asset protected by the laws and international conventions on intellectual property and industrial property reproduced on the Site remain the exclusive property of Topless srl without the Customer deriving any right over them from access to the Site and/or from the stipulation of the Purchase Contracts.
Topless reserves the right to suspend, limit or terminate access to the website or any portion of it at any time without notice. We make every effort to ensure that the website is always available, but we do not guarantee that it will be uninterrupted or error-free.
Topless is the owner or licensee of the website design, text, graphics.
Linking to our home page is permitted provided it is done in a lawful and legal manner, so as not to damage or exploit our reputation or suggest any form of association or endorsement by Topless.
Any links to third party websites are provided for informational purposes only and do not constitute an endorsement by us of such sites. We have no control over and accept no liability in this regard or any loss or damage which may arise from the use of these sites.

Data Processing

Topless undertakes to comply with current legislation on the protection of personal data. The buyer's data is processed in compliance with the provisions of the legislation on the protection of personal data, as specified in the appropriate section containing the information pursuant to art. 13 EU Regulation 2016/679 (Privacy Policy)

Applicable law and jurisdiction

These General Conditions of Sale are governed by Italian law and interpreted on the basis of it, without prejudice to any different mandatory rule prevailing in the country of habitual residence of the purchaser. Consequently, the interpretation, execution and termination of the General Conditions of Sale are subject exclusively to Italian law.
Any disputes inherent and/or consequent to the same must be resolved exclusively by the Italian jurisdictional authority. In particular, if the user qualifies as a Consumer, any disputes must be resolved by the court of the place of domicile or residence of the same according to the applicable law.
The Consumer residing in Europe is informed that the European Commission has set up an online platform which provides an alternative dispute resolution tool. This tool can be used by the European consumer to resolve in a non-judicial manner any dispute relating to contracts for the sale of goods and services entered into on the web and/or deriving from them. Consequently, if you are a Consumer established in Europe, you can use this platform for the resolution of any dispute arising from the online contract stipulated on this site.
The European ODR platform is available at the following link: https://webgate.ec.europa.eu/odr

Other provisions

The seller may make changes or modifications to these Terms and Conditions at any time. Therefore, the customer will only be required to accept the terms and conditions in effect at the time of his purchase. The new terms and conditions will be effective from the date of publication on the www.toplesswear.com website and in relation to purchase orders sent after that date.